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Research Reveals Negative Effects of Hotel App Adoption on Customer Spending
Companies have often considered app adoption among their customers to have a positive impact on customer spending. According to new research from Maryland Smith’s P.K. Kannan, higher app adoption among hotel chains could be linked to lower spending among lower-level loyalty customers, who are more likely to use apps to get the best deals.
UMD Named Top 20 Public University by U.S. News & World Report
UMD rises to No. 19 among public universities and No. 58 overall in the 2021 rankings of U.S. News & World Report Best Colleges
Analysis of U.S. Labor Data Suggests 'Reskilling' Workers for a 'Feeling Economy'
Artificial Intelligence soon will take over the "Thinking Economy" pushing more humans into "people skills" jobs, researchers say