Ritu Agarwal’s expertise is at the intersection of technology and healthcare, and centers on ways to improve the practice and delivery of healthcare. Her current research focuses on the use of information technology in healthcare settings, health analytics, and artificial intelligence applications in health.
She has published more than 100 papers in top academic journals, testified before government agencies, such as the U.S. Department of Health, and collaborated with Fortune 500 companies, such as Cisco Systems, Johnson and Johnson and Pfizer. Since arriving at Smith School of Business in 1999, she has taught at every level and has received all of the school’s major teaching awards.
In 2010 Agarwal, the founding director of the school’s Center for Health Information and Decision Systems (CHIDS), started the annual Conference on Health IT and Analytics (CHITA). As a leading research forum at the intersection of technology, analytics and health, the conference attracts international scholars, policymakers and business executives who work to improve healthcare. In 2019 she received the prestigious LEO Award, recognizing her lifetime achievement in the field of information systems. The award is named for the Lyons Electronic Office, the world’s first computer used for business.